Your visit, looked after

  • A named nurse coordinator from your first call to your follow-up.
  • Vetted partner facilities, arranged and coordinated end to end.
  • English and Chinese support throughout your visit.

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Èlan records each time you log in, the last day you opened the portal, and your device type (phone, tablet or computer, with its operating system and browser) to keep your account secure and improve the portal. Login records don't include your IP address and are deleted after 13 months.